Service:
All our customers are important to us. Whether we know you face to face or over the web, Digital Connexions are committed to delivering an unrivalled level of service. Our website is designed with YOU in mind right from building a history of your initial searches right through to order tracking and delivery. It doesn't even stop there as we want you to go on enjoying your purchases and will keep you up to date with any information relating to your products. Don't forget we are always ready to help either on the phone, via email or in person.
Security:
We recognise that the online shopping experience can sometimes be a stressful one and for this reason we've designed this site to make transactions as smooth and secure as possible. Through integration of a 128bit SSL certificate and a Protx payment gateway, we ensure that all communications related to payment are completely secure. If you're still unsure, please feel free to get in touch and we'll do our best to allay your concerns.
Stock:
It takes 10 minutes to get a product online and even less time to drop the price! At Digital Connexions you won't find anything on our website that isn't available to purchase online (unless in our News or Coming Soon Sections). All products are direct from the Manufacturer or their appointed UK Distributor and to UK specifications. Our delivery dates are not a guide they're A GUARANTEE with you receiving £1 back for every day we go over our promised delivery date.
Specialist:
Digital Connexions is a retailer specialising in Consumer Electronics and nothing else. We don't sell washing machines, books or flowers. We are passionate about the latest technologies and we want to help you enjoy what consumer electronics can do for you and your lifestyle. With this in mind you won't find anyone in our shops or call centres who hasn't been fully trained on the products we sell, each one of them is a specialist in their own field and will help you make the right decision.
Satisfaction:
Your satisfaction is our number one priority, if you are not totally happy with your purchase then please let us know and we will try our best to help. However sometimes things just aren't right and in these cases you're covered. Simply let us know within 14 days of delivery and we'll arrange for the goods to be picked up and you to refunded.
For a full set of our terms and conditions, please click here
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